How Can We help you?
FAQ
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What is a StyleSet?
A styleset is our name for a thrift bundle! Depending on what you want, our shopper will scour vintage and thrift stores to find exactly your vibe and put together new (to you) outfits for you to wear without creating excess clothing waste! That way you can look good and know you’re doing good as well.
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Do you offer returns?
Due to the thrifted and unique nature of our business, we cannot currently offer returns or money back, however we are happy to exchange items for store credit. But if you are unhappy with your entire styleset, that is something we definitely want to know and we are happy to work with you to resolve that issue to the best of our abilities.
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Do I get to see the items before you ship?
Totally! That is our protocol. We will put together sets and send you images before shipping with the option to switch 1-2 items. However, if you want to be surprised let us know, and we’ll make sure to ship to you without giving you a preview.
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How long is the current wait time?
Right now from the moment you place a Deadset order to the moment it ships is between 1-2 weeks. If you want a vintage set it may be longer. You will be updated with a time-frame upon ordering. If you order an item from our thrift shop, our goal is to ship it within 48 hours.
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Thrifted clothes give me the ick. Do they smell bad?
All of our clothing is carefully laundered by our team upon acquiring it, and we promise that your items will arrive to your door clean and ready to wear. We use eco-safe detergent and line dry when possible.
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Do you ship worldwide?
Unfortunately not yet. We are a very small company and can currently only ship to the contiguous United States. We hope to be able to remedy that in the near future.